Skip to main content

Your Cart

Your cart is currently empty.
Click here to continue shopping.

Policies

FAQ:

    • How can I track my order? We offer convenient email and/or text confirmations. Input your preference at checkout.
    • How will my order be packaged? Your order will be delivered in a discreet pink poly mailer bag (USPS) or a black box inside a standard cardboard shipping box to help keep all your purchases safe and private.The packaging depends on the size of the order.
    • Where do you ship from? We ship from Fort Worth, TX.

Lonestar Lingerie is not responsible for the following:

  • Packages sent to the wrong address - Please pay attention when entering your shipping address. If the wrong address is provided, the customer is responsible to return the order for store credit or place a new order. If the package is returned to sender due to insufficient address, the order will be restocked and the customer will be issued a store credit in the full amount minus original shipping and handling fees. The original order cannot be credited unless it is returned to Lonestar Lingerie. Please allow 5-7 days to process store credit once the order has been confirmed received. 

  • Orders marked as delivered - If your tracking information confirms that your order has been delivered to your shipping address, but you have not received your order, please contact your local courier's office directly to investigate the issue and file a claim with them. We cannot be held accountable for orders that confirm the order has been delivered to your address.

  • Courier delays - Lonestar Lingerie is NOT responsible if your order is not delivered by the guaranteed shipping times as certain delays are unforeseen and we cannot be held liable for courier guarantees. We will NOT refund shipping fees if the courier fails to meet their guaranteed shipping times. 

 

Shipping

We ship using USPS First Class.

Orders placed by 12PM (noon) Central Time are shipped within 48 hours. Delivery window is not guaranteed. Orders are processed Monday-Friday.

By placing an order you are acknowledging and accepting all of our store policies. Please make sure to read these carefully.

If you have any questions, please e-mail us: lonestarlingerie@yahoo.com 

 

 

Photography Copyright

The images on this website may not be reproduced, copied, transmitted or manipulated without the written consent of Lonestar Lingerie.

Use of any image as the basis for another photographic concept or illustration (digital, artist rendering or alike) is a violation of the United States and International Copyright laws and Lonestar Lingerie will pursue legal action against any individual or company that violates these copyright laws.

All images are owned and copyrighted © Lonestar Lingerie 2021